Reference

How bdgamesapp Handles Your Personal Information

When you open an account with us, we want you to know exactly what data we hold and why we hold it. This page covers how we collect, use and protect your information — including payment details from bKash, Nagad and Rocket — and…

Account Data ProtectedPayment Info SecuredCookie Controls AvailableData Request SupportBangladesh-Focused Policy

Explore the Lobby Read FAQ

What We Collect and Why We Use It

bdgamesapp Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when creating your account — your name, email address, mobile number, and the payment method you choose, whether that's bKash, Nagad, or Rocket. Transaction records are kept to process your deposits and withdrawals correctly and to verify your account

1
activity. We also collect device and session data automatically when you access the lobby from your phone or browser — this includes IP address, device type, and pages visited. We do not sell your data to third parties. Payment details linked to bKash, Nagad, or Rocket
2
are handled through encrypted channels and are not stored beyond what is needed to complete a transaction. We retain account data for as long as your account remains active and for a period after closure as required by applicable legal obligations. If you are in Bangladesh,
3
access and data processing depend on your local law and the eligible regions we serve. Any updates to this policy will be communicated through your registered email or a notice on your account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data handling practices across every part of your account journey — from your first deposit to your withdrawal requests. Below is how we approach the four areas that matter most to your privacy.

Payment Data Security Transaction data from bKash, Nagad, and Rocket is passed through SSL-encrypted connections. We do not retain full wallet credentials — only the confirmation details needed to match your deposit to your account.

Cookie Use We use functional and analytics cookies to keep your session active and to understand how the lobby is used. You can adjust cookie preferences through the consent banner shown on your first visit.

Account Access Controls Your account is protected by password and a one-time PIN sent to your registered mobile number each time you log in from a new device. You can review active sessions from your dashboard.

Data Retention and Deletion We hold your account data while your account is open and for a set period after closure as required by law. You can request deletion of non-essential data by contacting support with your account details.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about this privacy policy, want to request a copy of your data, or need to update what we hold on you, our support team is available through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Your request will be handled by a real person — not an automated queue — so give us a short description of what you need when you write in.

Team online

Email Support

Send your data request or privacy question to our support address and include your registered mobile number so we can verify your account quickly.

Live Chat

Open the chat widget from your account dashboard to speak directly with the support team about your privacy rights or any data concern you have.

Account Dashboard

Log into your account and head to the Settings section to review or update your contact details, communication preferences, and linked payment methods.

Your Privacy Questions Answered

Here are the questions we hear most often about how we handle account and payment data. If yours isn't covered below, reach out through live chat or email.

We collect your name, email address, and mobile number at registration. Once you make a deposit via bKash, Nagad, or Rocket, we also log the transaction reference to match it to your account.

Payment data moves through an SSL-encrypted connection and we store only the transaction reference — not your full wallet credentials. This is enough to verify deposits and process withdrawals correctly.

Yes. Contact support via email or live chat and include your registered mobile number. We will verify your identity and provide a summary of the personal data linked to your account.

Send a deletion request through email support or live chat. We will remove non-essential data promptly. Some records may be kept for a period required by applicable legal obligations before full deletion.

We do not sell your data. We share only what is necessary with payment processors — like the gateway handling your bKash or Nagad transfer — to complete your transaction securely.

Log into your account, open Settings, and you can edit your registered mobile number, email address, and linked payment method directly. Changes take effect on your next session.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCricket Super Over InfoBdgamesapp Glossary

How bdgamesapp Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Email Support

Live Chat

Account Dashboard

Your Privacy Questions Answered

01 What personal information does bdgamesapp collect when I register?

02 How is my bKash, Nagad, or Rocket payment data stored?

03 Can I request a copy of the data bdgamesapp holds on me?

04 How do I ask bdgamesapp to delete my account data?

05 Does bdgamesapp share my information with third parties?

06 How do I update my contact details or payment preferences?

Privacy Policy

Related pages

Related pages